Customer Service Representative Job Description
About the Role:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.
This role will involve providing exceptional customer service, ensuring the store is always clean and welcoming for our guests. You will be responsible for managing your time effectively, multitasking, and working collaboratively within a fast-paced environment.
* Provide outstanding customer experiences through effective communication and problem-solving skills.
* Work independently and as part of a team to achieve sales targets and provide excellent customer service.
* Be physically able to stand for long periods and perform moderate to heavy lifting and reaching tasks.
* Able to work flexible hours, including evenings, weekends, and public holidays.
* Develop knowledge of our products and services to promote sales and provide customers with tailored solutions.
About You & Your Skills:
To succeed in this role, you will require:
* Exceptional customer service skills and ability to work effectively in a team environment.
* Ability to multitask, manage time efficiently, and prioritize tasks.
* Physical stamina to perform tasks that require standing, walking, and lifting.
* Able to learn and adapt to new products, services, and processes.
What We Offer:
As a valued member of our team, you can expect:
* A competitive remuneration package.
* Ongoing training and development opportunities.
* A dynamic and supportive work environment.
* The opportunity to work with a reputable company.