We are dedicated to being a customer-centric automotive retailer. Delivering exceptional customer service is key to our success.
If you have a passion for sales, retail, or the automotive industry and want to develop your skills in a dynamic environment, join us!
As a global company that employs over 1,400 team members across Australia and New Zealand, we strive to bring mobility to the world's communities - for today, tomorrow, and for the better.
About the Role
You will embark on a journey to learn, develop, and implement various functions of this critical role. Your responsibility will be to ensure our customers receive an unparalleled experience from their first inquiry to driving away in their new vehicle.
This role offers an exciting opportunity to grow within the automotive industry and contribute to our success.
* Master product knowledge to deliver engaging and informative demonstrations to customers.
* Build strong customer relationships by clearly explaining product benefits and anticipating needs.
* Provide exceptional support through answering questions about vehicles, products, and financial services.
* Assist with test drives, delivery, and sales documentation, ensuring a smooth customer experience.
* Utilize web-based systems to keep customer information accurate and support the sales process.
Why Join Us?
Explore the range of benefits we offer our employees in recognition of their contribution to our success.
* We provide thorough and ongoing training to support you in all aspects of your role.
* Career and development opportunities enable you to find purpose and direction.
* A supportive team environment fosters a positive and supportive culture.
* Enjoy more time doing what you love with additional days off including an annual Wellbeing Leave Day and annual Volunteering Leave Day each year.
* Access to our employee benefits program, including company car rental program and discounts on vehicle purchases, plus many more.
About You
To be successful in the role, you will have:
* A strong interest or experience in sales, retail, and/or the automotive industry.
* Exceptional customer service skills with the ability to adapt your approach to suit individual customer needs.
* Proficient computer skills, including experience with Microsoft Suite and digital platforms.
* Strong written and verbal communication skills.
* Ability to multitask and maintain attention to detail in a fast-paced environment.
* Demonstrated organizational skills and a commitment to professionalism and integrity.