Overview
Become a Luxury Brand Evaluator in Sydney, Australia. Turn your passion for luxury into a career opportunity. Join CXG, the global leader in customer experience, and work with iconic brands in fashion, beauty, jewelry, and automobiles. Evaluate customer experiences discreetly and provide feedback that helps brands refine their services.
As a luxury brand evaluator, you may visit boutiques, evaluate online experiences, or assess product returns. Your observations help shape the future of luxury retail.
Responsibilities
- Choose assignments that align with your personal preferences and profile.
- Visit luxury stores or evaluate online and engage with sales associates.
- Observe ambiance, service quality, and overall customer experience.
- Provide honest feedback through our platform via questionnaires.
Our Luxury Partners
- Fashion & Couture: Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana
- Jewelry & Watches: Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora
- Beauty & Skincare: Guerlain, Sephora, L\'Oréal, Givenchy
- Automotive: Bentley, Jaguar, Genesis, Maserati, Vespa
Requirements
- Must be 18 years of age or older
- Current customer of premium and luxury brands
- Not currently under contract with any retail brands, to ensure impartiality
- Punctual, organized, detail-oriented, and reliable
- Observant and passionate about customer experience
- No prior experience is required; we value honest feedback from genuine customers
Advantages
- Freelance, project-based position
- Flexible working hours
- Compensation for Non-Purchase Evaluations: fee based on mission complexity
- Compensation for Purchase-Based Evaluations: reimbursement for approved items as stated in the mission brief
About CXG
CXG connects premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and nearly two decades of CX retail expertise, CXG redefines the customer experience for luxury brands. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live, which lets you manage missions, certifications, and feedback.
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📌 Become a Luxury Brand Evaluator in Sydney, Australia
🏢 CXG
📍 Sunshine Coast Regional