Responsibilities:
1. Utilize your expertise in programming languages, frameworks, and methodologies to solve complex technical challenges.
2. Write high-quality, efficient, and maintainable code following best practices to ensure scalability and tenancy management.
3. Troubleshoot and resolve complex technical issues, identifying root causes and implementing effective solutions.
4. Ensure project milestones are met and development aligns with business objectives.
5. Collaborate with cross-functional teams to ensure alignment on project goals and progress.
Required Skills and Qualifications:
6. Proficiency in programming languages such as JavaScript, PHP/Laravel, Python, Vue.js, or similar.
7. Strong experience with web development technologies including HTML, CSS, JavaScript, and modern front-end frameworks like Vue.js or React.
8. Expertise in server-side technologies, databases (SQL and NoSQL), and back-end frameworks like PHP Laravel framework.
9. Awareness of web security best practices and ability to implement security measures.
10. Portfolio showcasing full-stack development skills.
11. Ability to work independently and collaboratively within a team.
12. Strong commitment to delivering high-quality code and solutions on time and within scope.
13. Bachelor’s degree (or equivalent) in a relevant discipline.
Desirable Skills:
14. Experience with Tenancy Isolation in distributed systems.
15. Expertise with Sharding in MySQL, Redis, and MongoDB.
16. Experience with Contact Centre, IVR, Virtual Agents, VoIP, and telecommunications service providers.
Other Requirements:
17. Availability for On-Call duties.
Join Us: If you're passionate about leveraging AI to transform the contact center industry and thrive in a collaborative, innovative environment, we want to hear from you! Apply now to join our team and contribute to building cutting-edge solutions that redefine contact center automation.
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Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia.
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Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.