We are seeking a Casual Customer Service and Sales Assistant to join our team at Beacon Lighting Pty Ltd.
Key Responsibilities:
The successful candidate will be responsible for providing exceptional customer service, answering queries, and resolving issues in a timely manner. They will also assist with sales by promoting trade loyalty programs and VIP customer incentives.
Key responsibilities include:
* Providing excellent customer service and support via phone, email, and in-store
* Assisting customers with purchases and product inquiries
* Promoting trade loyalty programs and VIP customer incentives
* Working collaboratively with colleagues to achieve sales targets and improve customer satisfaction
Requirements:
To be successful in this role, you will need:
* A positive attitude and strong communication skills
* Previous experience in customer service or sales is preferred
* Ability to work flexible hours, including weekends
* Physical ability to lift and carry stock up to 15kg
What We Offer:
We offer a supportive and dynamic work environment, opportunities for career growth and development, and competitive compensation and benefits packages.
How to Apply:
To apply, please submit your resume and cover letter through Seek, or contact us directly to discuss further. You may prefer to upload your resume later, but please ensure it is attached or linked to your application.
Please indicate your salary expectations per hour in dollars (excluding superannuation) and provide details of your recent work experience and education qualifications. Finally, answer the following questions:
Do you have any Visa restrictions placed on you to work within Australia? Yes No
Are you currently or have you previously been employed with Beacon Lighting? Yes No
Do you have previous experience in customer service? Yes No
Do you have experience promoting trade loyalty or VIP customer related incentive programs? Yes No
Are you available to work on weekends (Saturday and Sunday)? Yes No
Have you ever been convicted of a criminal offence, or do you have any pending criminal charges against you? Yes No
Do you consent to a criminal history check being conducted as part of the application process for roles at Beacon Lighting Group? Yes No
Do you have any pre-existing injuries or conditions that may prevent you from doing the following duties? Prolonged standing, lifting and carrying stock up to 15kg, bending, stretching, pushing, pulling, working above shoulder height, working at a computer and climbing ladders. Yes No
I hereby confirm that all my responses to the above questions are true and correct. I understand that any false information, could lead to the termination of my application, or in the future, the termination of my employment. Yes No
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