Overview
A varied and challenging role, you will provide efficient and effective maintenance of Council's Rating and Property systems
Remuneration: Annual salary commencing at $82,559, plus up to 14% superannuation
Benefits: Great range of additional benefits, including health & wellness programs, salary sacrifice options, salary packaging arrangements and a fortnightly RDO.
About the Region
Gympie is at the heart of a rapidly expanding region, bordered by Noosa and Fraser Coast Local Government areas, with access to the Sunshine Coast and Brisbane. Our region features rural valleys, coastal areas, festivals such as the Gympie Music Muster, and a lifestyle that blends country charm with growing opportunities.
Role details
Officer Rates - Fixed Term, 12 Months
Remuneration: Annual salary commencing at $82,559, plus up to 14% superannuation
Closing Date: Sunday 29 March 2026 at 11:00pm AEST
No late applications will be accepted. Only applications received via Council's online application system will be considered. Unsolicited applications from agencies will not be considered.
Role Overview
Gympie Regional Council has an exciting opportunity for a full-time fixed term position for a period of 12 months. You will provide efficient and effective maintenance of Council's Rating and Property systems, ensuring a high standard of customer service, including arrears and debt management.
* Demonstrated computer literacy, in particular with Microsoft Excel and Microsoft Word.
* Demonstrated high level verbal and written communication skills to facilitate effective and efficient customer service.
* Demonstrated ability to work autonomously yet successfully work as part of an integrated team.
* Demonstrated ability to work effectively to a time management plan to achieve work goals and meet deadlines.
* Queensland 'C' Class driver's licence that is current and maintained.
* Provide a high standard of customer service and ensure accurate and timely responses to all enquiries.
* Contribute to continuous improvement initiatives to enhance customer service and operating efficiency within the Council's systems.
* Data entry, ensuring the timely and accurate processing of regular direct debit payments and assisting with the issue of accounts receivable invoices when required.
* Respond to all general enquiries for the rates section, including email, telephone and written correspondence, ensuring accurate documentation and recordkeeping for Council's records.
* Provide introductory rates payment arrangement training sessions and half yearly rates payment arrangement training for Customer Contact staff
* Maintain the confidentiality of Council, employee information and information relating to members of the general public.
* Ensure records, registers, reports, enquiries, reconciliations, and correspondence are maintained and produced within agreed time constraints established by the Council and Executive.
* Any other duties as directed by the Coordinator Revenue Services.
For information regarding the requirements of this role, please contact Council's Coordinator Revenue Services, Michelle James on 07-5481 0617 or email michelle.james@gympie.qld.gov.au
For assistance lodging your application using Council's online system, please contact Council's Officer Recruitment, Sue Rossi on 07-5481 0971 or email sue.rossi@gympie.qld.gov.au
What we offer?
* Nine day fortnight / flexible work hours
* Access to employee health and well-being programs
* Fitness Passport: work out at over 25 local gyms for you and your family at a subsidised rate
* Long service leave after seven years
* Generous superannuation scheme of up to 14 per cent
* Access to salary sacrificing and salary packaging arrangements
* Employee assistance program offering free confidential counselling services for employees and their families.
Our Values
* Accountability
* Communication
* Customer Service Focused
* Integrity
* Teamwork and Collaboration
Our Process
Successful applicants will be required to undertake various checks such as skills, qualifications, reference, medical and national police.
How to apply
Keen to apply? - Simply follow the instructions below:
* Download and review the position description above
* Complete the information below as requested using your personal email
* Click 'APPLY'
* Attach your resume, covering letter and a single document containing copies of your qualifications, licences or tickets as applicable
* Click 'NEXT' and 'CONFIRM'
Please note before continuing: It is advisable that you prepare your responses in a separate word or text document, saving your work as you go and that you then copy and paste this prepared information in the form before completing the application process. Please keep your responses to a maximum 300 words for each question.
Applications close on Sunday 29 March 2026 at 11:00pm AEST. No late applications will be accepted. Only applications received via Council's online application system will be considered.
Gympie Regional Council is proud to be an Equal Opportunity Employer, and our people represent the community which we service. We invite all suitably qualified applicants to apply, including First Nations People, and people from diverse social, cultural and gender backgrounds.
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