Role Description:
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* Lead and manage a dynamic retail team to deliver exceptional customer experiences and drive sales growth.
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Responsibilities
* Oversee daily store operations, including opening and closing procedures, to ensure smooth and efficient running of the store.
* Implement, uphold and monitor adherence to all company policies, procedures and health and safety regulations.
* Coach and develop the store team to deliver the brand experience, creating a positive, high-performing and collaborative work environment.
* Drive sales performance through exceptional customer service, effective task delegation and strong time management.
* Ensure all brand directives, visual merchandising standards and promotional activities are executed to a high standard and within required timeframes.
* Complete all required weekly and ad hoc reporting, maintaining consistent and proactive communication with Area Manager.
* Take full ownership of store performance, holding yourself and your team accountable for delivering exceptional results in sales, service and presentation.
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Key Responsibilities Include:
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* Manage stock levels and inventory control.
* Maintain store appearance and visual merchandising standards.
* Monitor sales performance and implement strategies to improve sales and customer engagement.
* Identify opportunities to improve operational efficiency and implement changes to achieve business objectives.
* Work collaboratively with other teams to drive business growth and achieve goals.
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Benefits include:
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* A supportive and fun work environment.
* Opportunities for career development and professional growth.
* Staff discounts across various brands.
* Generous individual and team incentive programs.
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Apart from the above benefits, our organization offers you an opportunity to grow your skills and knowledge while working as part of a supportive team, responsible for delivering excellent results. We believe that every member of our team is valuable and we encourage each person to contribute their ideas and participate in the decision-making process.