Lead Dispenser Job Description
We are seeking a skilled professional to support our team in driving operational excellence and coaching our colleagues.
The successful candidate will provide expert advice on optical dispensing and product selection, lead day-to-day operations, ensure flawless service from prescription to fitting, manage stock, supplier relations, and administration.
* Strong customer service focus and team leadership skills are essential for success in this role.
* Proactive, detail-oriented individuals who can coach others are highly valued.
A Certificate IV in Optical Dispensing is desirable but not required. We offer a flexible workplace and a community-focused culture.
Our organisation values building connections, embracing individuality, and maintaining a supportive, performing culture.
Join us in making a positive impact on people's lives and becoming part of something meaningful.
As a Lead Dispenser, you will be responsible for:
* Providing expert advice on optical products and services.
* Leading day-to-day operations and ensuring seamless customer experience.
* Managing stock, supplier relations, and administrative tasks.
Key qualifications for this role include:
* Customer service focus and team leadership skills.
* Proactivity, attention to detail, and coaching abilities.
* Certificate IV in Optical Dispensing or willingness to complete within 18 months with company support.
Benefits of working with us include:
* Flexible work environment.
* Community-focused culture.
* Opportunities for professional growth and development.