Switchboard Operator
Provide an efficient and customer-focused service both personally and over the telephone as a Switchboard Operator.
* Answering and directing phone calls
* Providing excellent customer service
* Paging staff
* Updating contact details and rosters
* Responding to emergency calls
* Recording actions
* Updating the hospital directory
* Collaborating with hospital teams
We are seeking a reliable and friendly Switchboard Operator to join us. The ideal candidate will have strong communication skills, be able to work in a fast-paced environment and provide exceptional customer service.
About Us
We are a major referral and teaching hospital with over 500 beds. Our campus includes the Illawarra Regional Cancer Care Centre and offers comprehensive inpatient, outpatient, and community services.
Wollongong is a beautiful city located an hour south of Sydney, bordered by the Royal National Park, Lake Illawarra, the Tasman Sea, and the Illawarra Escarpment.
Benefits
We offer benefits to support work-life balance, including:
* Allocated Days Off (ADO) – a paid day off once a month for eligible full-time employees
* Salary packaging – reduce tax, increase take-home pay
* Novated leasing – lease a car pre-taxed (eligible employees)
* Fitness Passport – discounted gym membership for staff and families (eligible employees)
* Employee Assistance Program (EAP) – free confidential support
* Discounted health insurance options
* Career progression and professional development opportunities
Requirements
To be successful in this role, you must meet the following requirements:
* Meet applicable vaccination requirements for a Category A role