Date posted: 12th January 2026
Pay: From £12.55 per hour
Schedule: 30 hours per week, Monday to Friday, 6 hours per day.
Shifts rotate every two weeks: Week 1 – 07:45 – 13:45; Week 2 – 12:30 – 18:30.
Role: Trainee GP Receptionist. Full training provided. No prior GP experience required.
Main Responsibilities
* Manage patient appointments (booking, cancelling, rescheduling)
* Welcome patients, greet on arrival
* Answer multi‑line telephone system in a polite, professional manner
* Process patient requests and queries face‑to‑face and over the phone
* Accurately record and update patient information in clinical IT systems
* Communicate confidence and clarity with patients regarding their needs and direct them appropriately
* Use problem‑solving skills to manage challenging or complex patient situations
* Handle incoming and outgoing correspondence and clinical records
* Remain calm under pressure
* Use computer system for data entry, word processing, and dedicated software
* Be naturally polite and approachable
* Work efficiently and accurately in a busy, fast‑paced environment
* Maintain patient confidentiality
* Learn and adapt to new procedures
* Work as part of a team and individually
Benefits
* Full training provided
* Supportive, friendly, cohesive team environment
* Opportunity to develop a career within the healthcare sector
* Company events
* Company pension scheme
* Free parking and on‑site parking
* Sick pay
Locations: Harwood & Tonge Moor Health Centre. The role covers two sites.
Job Type
Part‑time, temporary with a view to become permanent, hours 07:45 – 18:30 Monday to Friday.
Qualifications
* GCSE English – 4 or above
* GCSE Mathematics – 4 or above
* Customer Service Skills
* Proficient in IT and computer use
* Excellent telephone manner
Person Specification
Competent, approachable, calm under pressure, strong commitment to patient confidentiality, ability to learn and adapt, excellent team player.
DBS Check
This position requires a DBS check under the Rehabilitation of Offenders Act (Exceptions Order) 1975. The successful candidate will undergo the associated process.
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