Retail Sales Performance Manager
Retail Performance | State Role | Reporting to Head of Brand, Mazzucchelli's
Mazzucchelli's is more than a place to work, it's a brand built on genuine connection with people. When you join Mazzucchelli's, you step into a supportive, high-performance environment where expertise is valued, growth is encouraged, and excellence is recognised. With so many opportunities to shine, we empower our team to build rewarding careers in a brand that has stood strong for over 120 years.
We measure Mazzucchelli's Legacy Value. MLV is at the heart of everything we do. Team members are encouraged to build genuine and lifelong relationships with everyday people and create memorable experiences.
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The Opportunity
We are seeking an experienced Retailer to lead individual on-floor performance across our Perth network.
This is a hands-on, ground level role responsible for developing, measuring and driving Assistant Store Managers and Sales Professionals across Mazzucchelli's home state. You will work closely with Retail Senior Leadership & Workforce Planning to ensure consistent productivity that aligns to our brand, culture and performance expectations.
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About the Role
Reporting directly to the Head of Brand, this role focuses on individual results for retail Sales Professionals across 11 stores, state wide.
* Full-Time, Leadership Position- Perth
* Manage individual personal performance of Sales Professionals while championing excellence in brand standards
* Partner with our company Workforce Planning to understand workforce plans, store needs and succession pipelines
* Develop and embed best-practice sales processes, presentation frameworks and on-floor tools
* Build strong talent pipelines for Store Management and future leaders
* Drive a positive, engaging candidate experience aligned to the brand
* Support onboarding and handover into Learning & Development pathways
* Champion diversity, inclusion and cultural alignment in hiring decisions
This is an on-site store-based role where no two days are the same, working shoulder-to-shoulder with Australia's best Retail professionals to create measurable careers and results on the shop floor.
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What You Will Bring
* Proven experience in retail performance metrics, ideally in a multi-site or national business
* Strong track record onboarding and developing Store Managers, Assistant Managers and frontline retail teams
* Comfortable operating in a high-velocity, exciting sales environment
* Commercially minded with strong stakeholder management skills
* Confident influencing senior retail leaders and store management
* Highly organised, process-driven and outcomes-focused
* Passionate about people, culture and building great teams
* Experience using tracking platforms and sales reporting tools
* Work closely with our Learning & Development team to ensure succession from Culet to Crown
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Why Join TJG (The Jewellery Group)
* National role with real impact across 70+ stores & National Support Office
* Work with iconic, well-loved Australian retail brands
* Be part of a people-first, values-led leadership team
* Opportunity to shape and elevate TJG's retail sales strategy
* Supportive, collaborative Head Office environment
* Competitive salary package aligned to experience
The Star Academy, our exclusive education and development brand is the backbone of the career pathways that you will be guiding on-floor. We have accredited pathways for our sales team and leaders on the ground that encourages opportunities from Culet to Crown.
This role offers national exposure, the opportunity to make a lasting impact on team capability, and to play a key part in the continued success of a leading Australian jewellery brand.
Help us shape what Australian Retail should look like in 2026
Apply now and bring brilliance to every individual.
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Please send your CV & Cover letter to our Head of Brand- Narelle Madden or via seek today with Apply Now.