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Lending manager

Hays
Posted: 17 January
Offer description

Drive member lending outcomes in an established mutual bank.

Your new company

Join a nationally recognised mutual bank with a strong consumer lending platform and opportunities across NSW and WA. With a well ‑ established lending function, growing inbound demand, and ongoing investment in first ‑ party lending, the business is set up for long ‑ term, sustainable growth.

Your new role

As a Lending Manager, you will own the full end-to-end lending journey, working with warm inbound enquiries and turning strong lending conversations into confident outcomes for customers. This is a relationship-led role where you will assess complex applications, apply sound credit judgement, and guide customers from initial enquiry through to settlement. You will build trust quickly, identify referral and cross-selling opportunities naturally, and deliver a high-quality experience at every touchpoint while working closely with credit, risk and operations teams in a fast-paced and supportive environment.

What you'll need to succeed

* Confidence leading customer‑focused lending conversations and building strong rapport
* A natural ability to identify referral and cross-selling opportunities
* Understanding of end-to-end credit assessment processes, including complex lending scenarios
* Previous experience in a lending role within consumer home loans
* Ability to manage competing priorities and perform in a fast-paced, inbound environment
* FSR Tier 2 (RG146) and Certificate IV in Finance and Mortgage Broking.

What you'll get in return

* Hybrid work from home flexibility available after training
* Additional leave benefits, including annual leave loading
* Inbound, relationship‑focused lending role with no cold calling
* Join a supportive, values‑led culture focused on employee wellbeing
* Mon-Fri, 9-5pm

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or email me on

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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