Insurance Solutions Professional
We are seeking a highly skilled Insurance Solutions Professional to join our team. As an Insurance Solutions Professional, you will be responsible for coordinating and administering insurance-related services to corporate superannuation clients and employers (where applicable), members and beneficiaries.
* Key Responsibilities:
* Manage personal workflow to consistently meet service level agreements.
* Responsible for end-to-end insurance application and underwriting lodgement with insurer and updates to accounts upon acceptance.
* Claims pack preparation for members, following up of requirements and lodgement with insurer & referral to trustee services team.
* Protecting your super, putting members interests first and improving member insurance outcome updates for member accounts.
* Support and assist vulnerable clients as needed showing compassion and empathy.
* Improve system capability - Capture data, improve methods, share and increase knowledge.
Required Skills and Qualifications
To be successful in this role, you will need:
* 1–2 years' experience in the superannuation industry or a similar role.
* RG146 certification preferred.
* Solid understanding of superannuation processes and legislation.
* Basic knowledge of insurance within superannuation.
* Proactive, positive attitude and eagerness to learn.
* Ability to remain calm and composed in challenging situations.
* Resilient and adaptable under pressure.
* Commitment to maintaining and expanding product and process knowledge.
* Strong subject matter expertise in systems, legislation, and insurance industry trends.
* Proven ability to build effective internal and external relationships.
Benefits
We offer a range of benefits to support your career development and well-being, including:
* Flexibility: Hybrid Work Model.
* Your Future: Income Protection Insurance & Salary Continuance.
* Work/Life Balance: Flexible Time Off.
* Your Wellbeing: Private Health Insurance discount, Primary & Secondary Paid Parental leave, Death & TPD Insurance.
* Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity.
* Training: Hands-On, Team-Customised, including SS&C University.
* Extra Perks: Discounts on fitness clubs, travel and more.
About Us
We are a leading financial services and healthcare technology company headquartered in Windsor, Connecticut, with 27,000+ employees in 35 countries. We have a strong commitment to diversity and inclusion and welcome applications from people of all backgrounds.