Customer Experience Specialist
A career-defining opportunity to deliver exceptional customer experiences in a fast-paced retail environment.
About the Role:
* Provide high-level customer service and personalise the shopping experience through proactive engagement and tailored solutions.
* Work across store trading hours, including evening, overnight, and weekend shifts, requiring adaptability and flexibility.
* Undertake merchandising and rotation of stock, involving heavy lifting and prolonged periods on your feet.
Your Responsibilities:
* Prepare and present food offerings to meet customer expectations.
* Maintain strict cleanliness and hygiene standards in food preparation areas.
* Efficiently operate console systems and handle cash transactions while providing excellent customer service.
* Offer friendly support and assistance to customers throughout their shopping experience.
* Ensure merchandise is accurately displayed and stocked, maintaining an attractive and inviting store environment.
* Maintain the overall appearance and cleanliness of the site, contributing to a positive brand image.
What We Offer:
* The ability to work close to home, enhancing work-life balance.
* A safe working environment, prioritising employee well-being.
* An employee discount card offering savings on fuel and store purchases.