Job Title: IT Implementation Health Check Specialist
Overview
We are seeking a results-driven and detail-oriented consultant to lead IT implementation health checks and turnaround programs for high-stakes clients.
The role is critical in diagnosing failing or underperforming IT systems and ensuring projects are stabilized, realigned with business goals, and delivered successfully.
Responsibilities
* Conduct comprehensive health checks on in-progress or stalled IT implementations (e.g., ERP, CRM, custom platforms).
* Identify root causes of failure, including system misconfigurations, data quality issues, change resistance, or vendor misalignment.
* Define remediation plans and critical path milestones.
* Coordinate cross-functional teams, including internal client teams, software vendors, and third-party partners.
* Oversee test planning, data migration validation, and go-live readiness.
* Provide executive-level reporting and progress visibility to senior stakeholders.
* Implement a governance and risk framework to ensure continuity beyond turnaround.
* Lead go-live support and hypercare phases as needed.
Requirements
* Proven experience in IT program rescue, system stabilisation, and digital project turnaround.
* Strong knowledge of ERP/CRM platforms (e.g., Odoo, SAP, Oracle, MS Dynamics, NetSuite).
* Experience managing vendors and implementation partners under pressure.
* Exceptional stakeholder management and communication skills.
* Hands-on expertise in project health audits, data assessment, and operational impact analysis.
* Certifications such as PMP, PRINCE2, ITIL, or equivalent (preferred).
* Government, non-profit, or regulated industry experience (highly regarded).
What We Offer
* Flexible, contract-based opportunities.
* Ability to work across a diverse portfolio of industries.
* Autonomy, leadership opportunities, and direct influence on delivery outcomes.