Kay & Burton is luxury real estate agency representing some of Victoria's finest homes and lifestyle properties in Victoria. Since ****, we have been trusted advisors to generations of families, delivering thoughtful guidance, market intelligence, and exceptional results with discretion and care. From prestige residential sales to property management, concierge services, and bespoke short-stay accommodation, we offer a tailored experience that reflects the lifestyle and aspirations of our clients.
With more than 150 team members across seven offices, our business is united by a shared commitment to excellence, collaboration, and integrity. Our people are at the heart of our success, and we take pride in fostering a workplace that is dynamic, inclusive, and driven by purpose.
Our mission
To deliver considered, strategic advice and extraordinary results, while building enduring relationships based on trust, insight, and service.
Our vision
To set the benchmark in Australian luxury real estate, shaping the future of our industry through innovation, integrity and unwavering client focus.
Position summary
The People & Culture Advisor plays a crucial role in supporting and executing the full employee lifecycle and fostering a strong organisational culture. Working under the direction of the People & Culture Manager, the role ensures that HR processes and systems are managed effectively — including policy development, contract administration, recruitment, onboarding/off-boarding, and HR-systems based management and reporting — leveraging the Employment Hero platform to deliver efficiencies and insights.
Key responsibilities
1. Policy Development & Review
Draft, review and update people & culture policies.
Ensure alignment of policies with employment legislation, HR best-practice and company values.
Collaborate with leadership and legal/compliance to ensure appropriate roll-out, communication, training and adherence.
Maintain a policy register with version control and track awareness and training metrics.
2. Employment Contracts & Documentation
Prepare employment contracts, offer letters, contract variations (fixed-term, permanent, casual/part-time) and termination documentation consistent with legislation and company practice.
Maintain accurate records of contract types, probation periods, renewals and exit arrangements.
Advise managers on contract selection, probation management, notice periods and exit processes.
Ensure that employee records are managed securely and confidentially in accordance with privacy/data protection laws.
3. HR Advice & Employee Relations
Serve as a trusted advisor to employees and managers on day-to-day HR issues; including performance management, absence/leave management, disciplinary matters, grievances, change management, wellbeing and culture.
Monitor people-metrics (e.g., turnover, engagement, absenteeism) and provide insights and recommendations to leadership.
Partner with leadership to support and reinforce an inclusive, positive culture, and diversity, equity & belonging initiatives.
4. Pre-Recruitment & Interviews
Partner with hiring managers to define role requirements, draft job descriptions and select recruitment channels.
Manage end-to-end recruitment processes: sourcing, screening, conducting preliminary interviews, coordinating selection panels, interviewing and shortlisting.
Support manager training on effective interviewing techniques (behavioural interviewing, unconscious bias, selection best practices).
Track recruitment outcomes and recommend process improvements.
5. Onboarding, Offboarding, Salary & Leave Management
Assist in the management of onboarding (new hire orientation, systems access, welcome programmes) and off-boarding (exit interviews, return of equipment, system access removal) of staff.
Coordinate salary updates, contract changes related to salary movements or role changes.
Administer annual leave, long service leave and other leave entitlements, support managers and employees in leave planning and tracking.
Generate reports on leave utilisation, salary movements, headcount changes and other workforce data for leadership review.
6. HR Systems & Reporting (Employment Hero)
Utilise Employment Hero as the core HR information system (HRIS) to manage employee data, contracts, onboarding/off-boarding workflows, leave management, and reporting.
Generate and interpret HR analytics and dashboards (e.g., workforce metrics, leave trends, recruitment funnel, salary movements) to support evidence-based people decisions.
Recommend and implement process improvements leveraging Employment Hero and other digital HR tools to streamline workflows.
Provide training and support to managers and employees on the HR system usage and digital HR workflows.
Develop and manage employee performance metrics (KPIs) and one-on-one (1:1) check-ins using Employment Hero's performance module — including setting measurable objectives, tracking progress, facilitating regular feedback sessions, and producing reports on one-on-ones and goal/KPI completion.
Additional Competencies
Excellent written and verbal communication — capable of drafting clear, professional policies and contract documents.
Strong knowledge of employment law.
Demonstrated experience in recruitment lifecycle, interviewing and selection.
Advisory mindset, comfortable consulting with managers and employees and making recommendations.
High level IT proficiency: experience with HRIS (preferably Employment Hero), ATS, HR analytics tools, MS Office (especially Excel) and digital HR workflows.
Ability to handle confidential information with integrity and professionalism.
Strong organisational skills, attention to detail, and the ability to manage multiple priorities.
Strong stakeholder-management and relationship-building skills.
Qualifications & Experience
Bachelor's degree in Human Resources or a related field (or equivalent experience).
Minimum of 2 years' experience in an HR / People & Culture generalist or advisory role.
Proven experience in policy development, employment contract administration and recruitment.
Experience working with HR systems and generating analytics/reporting.
Kay & Burton has much to be proud of - but nothing more so than its people. If you feel you have what it takes to step into this role and become an integral part of our team, please express your interest.
Only personal applications from Australian citizens or permanent residents will be considered and only short-listed applicants will be contacted.
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