Receptionist/Administration Assistant – Midlands Golf Club "The friendly Club"
Ballarat, VIC
Be the welcoming face of our friendly club
Midlands Golf Club is seeking a friendly and professional Receptionist/Administration Assistant to join our dynamic team. As the first point of contact for members and guests, you'll play a vital role in delivering exceptional customer service and ensuring the smooth operation of our front desk.
About the Role
Greet and welcome members and visitors, creating a positive first impression
Answer and direct incoming phone calls efficiently and courteously
Maintain a tidy and presentable reception area
Complete daily banking's, invoicing and reconciliations
Process membership invoices and payments and update member records where required into the MiMembership system
Assist with function enquiries
Assist in processing payroll and accounts payable when required
Provide administrative support, including filing, photocopying, and data entry
Assist with scheduling and appointment coordination
Order office supplies and manage inventory
Support the wider team with ad-hoc tasks as required
About You
Previous experience as a Receptionist or in a similar customer-facing role
Excellent communication and interpersonal skills, with a warm and professional manner
Strong organisational and multitasking abilities, able to prioritise effectively
Proficient in Microsoft Office suite
Exceptional attention to detail and commitment to high-quality standards
A positive team player, eager to contribute to our club's success
Experience with Xero and MiMembership beneficial (not essential)
What We Offer
Competitive salary and benefits
Ongoing training and development opportunities
Flexible work to support work-life balance
A collaborative, inclusive, and supportive culture
Opportunities for career progression within a growing organisation
About Midlands Golf Club
Located on the north side of Ballarat, Midlands Golf & Bowls Club is a thriving community club with a strong focus on delivering outstanding customer experiences. The Club is home to the Ballarat RSL Sub Branch, Golf, Bowls, Bingo and hospitality services.
Our values— customer focused, can do attitude and a team player—are at the heart of everything we do. We are committed to creating a diverse and inclusive workplace where everyone can thrive.
Ready to Apply?
If you're excited about this opportunity and believe you have the skills and experience to excel as our Receptionist/Administration Assistant, we'd love to hear from you. Apply now and join a team where your contribution truly matters
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