Job Title
As a specialist caseworker, you will provide individualised support to clients to identify their strengths and needs. You will conduct holistic assessments, collaborate with other agencies and organisations, and contribute to co-design processes to improve the response to client needs.
Key Responsibilities
* Provide high-quality, specialist casework support and case management including holistic assessment of client needs and development of case plans.
* Collaborate with people from diverse backgrounds and demonstrate cultural competence.
* Identify service gaps and manage complex cases within a context of competing priorities.
* Contribute to interagency collaboration, advocate, and network with internal and external stakeholders.
Benefits
* Salary packaging for financial wellbeing.
* Access to specialist advice for nutrition, sleep, resilience, and mindfulness.
* Flexible working arrangements and paid leave options.
* Ongoing learning, training, and development courses.
For more information about this role, please refer to the job description below.
Role Description
Tenancy sustainability is crucial in preventing and addressing homelessness by providing support to individuals and families at risk of losing their housing or who are struggling to maintain their tenancies. This program offers a range of services, including tenancy advice, case management, financial support, advocacy, and skills development, often tailored to complex needs like mental illness, substance misuse, or family conflict.
In this position, you will work closely with clients to understand their strengths and needs, develop effective case plans, and provide ongoing support to achieve their goals.
You will be required to work collaboratively with other agencies and organisations to source appropriate support for clients and contribute to co-design processes to improve Red Cross's response to client needs.
The ideal candidate will have proven experience in providing high-quality casework support, demonstrated cultural competence, and the ability to work effectively in a team environment.
Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with diverse lived experiences, abilities, genders, ethnicities, ages, and sexual orientations. We are a child-safe organisation with zero tolerance of any harm to children.