About Us
We're a global financial institution dedicated to helping our customers thrive. Our mission is to improve the financial wellbeing and sustainability of our millions of customers.
About the Role
As a Relationship Manager in our Diversified Industries portfolio, you'll play a key role in building strong relationships with a portfolio of customers, driving growth through customer acquisition, increasing share of wallet and referrals.
Banking is changing and we're changing with it. We're giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you'll be building your future while helping to build ours.
Role Type: Permanent
Role Location: Toowoomba QLD 4350
Work Hours: Full-time
Your Responsibilities
* Act in the best interest of the customer and apply a customer-centric approach
* Proactively develop and maintain a detailed understanding of customer business and financial needs
* Provide customers with appropriate solutions
* Build and maintain strong internal and external networks to support deal design and execution
* Manage a portfolio of Diversified Industries customers
* Collaborate with stakeholders to design, structure and execute deals
* Ensure credit and operational risks are managed effectively and proactively
What You'll Bring
* Relationship Management: Build, maintain and influence relationships to achieve mutually beneficial outcomes
* Customer Solutioning: Support customers by understanding their needs and informing them about relevant products or services
* Credit Assessment and Management: Assess, advise, monitor and approve a customer's credit worthiness, credit risk and suitable credit structuring options
* Business Development: Partner with individuals and/or organisations to pursue strategic initiatives, relationships and/or opportunities to drive commercial value
* Coaching: Help people move from where they are to where they want to be through effective coaching techniques and strategies
* Portfolio Management: Select, prioritise and manage a portfolio of work/and or customers in line with its strategic objectives and capacity to deliver
* Commercial Acumen: Take a big picture view of the organisation, the market, external and internal pressures and trends and identify actions or strategies to drive efficiency and create long-term value
* Planning and Prioritisation: Plan and prioritise what needs to be done in order to deliver upon customer/user needs and strategic priorities
Why Join Us?
From the moment you join, you'll be doing meaningful work that will shape a world where people and communities thrive. You'll have the resources, opportunities and support you need to take the next big step in your career. We're a diverse bunch in different roles, locations and doing different things. That's why we have flexible working arrangements so our people can 'make work, work for them'. We also provide benefits including access to health and wellbeing services and discounts on selected products and services.
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