Job Description
We are seeking a Customer Service Excellence Specialist to deliver exceptional service via phone, email, and internal systems. The role involves responding promptly to customer requests, resolving issues quickly, and building strong client relationships.
Key Responsibilities
* Deliver friendly, efficient service to customers
* Respond to customer inquiries and resolve issues in a timely manner
* Utilize customer sales history to identify service needs and enhance customer experience
* Build and maintain strong, long-lasting relationships with clients
Requirements
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and prioritize tasks effectively
* Strong problem-solving and conflict resolution skills
* Knowledge of sales processes and procedures
Benefits
* A permanent salary and incentives
* A generous discount card for leading retailers
Diversity and Inclusion
Our company values diversity and inclusion and encourages applications from all backgrounds.