Food and Beverage Attendant Job Description
About the Role:
The Food and Beverage Attendant plays a crucial role in delivering exceptional guest experiences at our restaurants, bars, room service, banquets, and in-hotel cafes.
* This dynamic role requires the ability to receive orders and serve customer requests promptly, efficiently managing customer accounts and maintaining high-quality service standards.
Responsibilities:
1. Serve customers with a smile, providing an exceptional dining experience that meets or exceeds their expectations.
2. Prepare and manage cash handling, accurately processing transactions and ensuring all customer accounts are settled efficiently.
3. Maintain a clean, organized, and well-prepared service area, adhering to hygiene and safety standards.
4. Effectively communicate with colleagues and management to deliver seamless service and resolve any issues that may arise.
Requirements:
* A friendly, positive attitude with excellent communication skills, able to work effectively in a fast-paced environment.
* Proven experience in food service or a related field, with a strong focus on customer satisfaction and service excellence.
* Ability to multitask, prioritizing tasks and managing multiple customer requests simultaneously.
* Familiarity with electronic ordering systems, cash handling procedures, and basic math calculations.
* Previous experience working in a team environment, with a focus on collaboration and effective communication.
What We Offer:
* A competitive compensation package, including a hourly wage and opportunities for advancement.
* A dynamic and supportive work environment, with ongoing training and development opportunities.
* A chance to work with a world-class hospitality brand, renowned for its commitment to quality and excellence.
We are an equal opportunity employer, committed to diversity and inclusion in the workplace.