At ALS, we encourage you to dream big.
When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.
The Role
ALS Water is seeking a highly organised and customer-focused Sample Receipt and Dispatch Coordinator to lead the day-to-day coordination of sample receipt, registration, storage and dispatch activities within the laboratory.
This role is responsible for ensuring samples are processed in a timely manner, urgent priorities are managed effectively, and high standards are maintained across communication, quality, safety and service delivery.
Reporting to the Laboratory Manager, this opportunity will also have direct responsibility for a great team of Sample Receipt Officers.
This is a permanent role; Monday to Friday 8:30AM to 5:00PM.
The day to Day
* Coordinating the timely registration of samples and allocation of batch numbers.
* Ensuring Senior Chemists and Section Team Leaders are informed of urgent samples or unusual issues.
* Organising freight receipt and dispatch for bottle orders and samples.
* Liaising with clients, couriers, third-party laboratories and other ALS laboratories regarding sample conditions, paperwork ambiguities and customer requirements.
* Preparing sample receipt advice forms and updating relevant paperwork, including customer changes to chain-of-custody documentation after appropriate internal communication.
* Scanning and distributing original COC documentation and related information promptly.
* Preparing samples, including sub-sampling and compositing as directed by customers or Customer Service.
* Ensuring samples are stored correctly and special customer or project requirements are met. Source:
* Coordinating bottle and esky orders for new and existing clients, ensuring sufficient stock is prepared and quality checked.
* Maintaining procedures, JSEAs, and staff training records, and conducting annual PMRs.
The essentials
* Excellent organisational skills.
* Strong written and verbal communication skills.
* Computer literacy – use of LIMS and Microsoft Suite.
* A strong customer service mindset with both external and internal customer focus.
* Strong planning and organising skills.
* Attention to detail and a strong focus on quality.
* A responsive, team-oriented approach.
* An understanding of safety precautions when working with samples of unknown hazard.
Working at ALS
The ALS team is a diverse and dedicated community united by our passion to make a difference in the world.
Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence.
At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us.
We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.
Everyone Matters
ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.
ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request.
Eligibility
To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.
How to apply
Please apply on-line and provide a resume & cover letter that best demonstrate your motivation and ability to meet the requirements of this role.