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Senior administration officer

Townsville
Townsville Hospital and Health Service
Administration Employee
Posted: 6 October
Offer description

Facilities and Integrated Support Services / Townsville University Hospital

About your new employer

Clinical Excellence

The Townsville Hospital and Health Service (HHS) organisation offers a diverse and dynamic healthcare environment, providing access to cutting-edge medical practices, advanced research, and specialised clinical expertise. As a leading tertiary and referral service, we foster continuous professional development, allowing staff to work on complex cases, engage with multidisciplinary teams, and contribute to innovative healthcare solutions.

Career Growth and Development

We support career progression with structured pathways, secondment opportunities, and access to education and training programs. Whether specialising in a clinical field, upskilling in Digital Health, or transitioning to leadership roles, employees benefit from mentorship, professional development initiatives, and strong institutional partnerships with James Cook University (JCU).

Supportive Workplace Culture and Regional Advantage

A strong community-driven culture makes our organisation an attractive workplace, fostering collaboration, inclusion, and professional support. We balance metro-level healthcare opportunities with a regional feel, offering short commutes, access to rural and urban facilities, and a close-knit professional network. Employees experience a unique blend of career growth and lifestyle flexibility without the hustle of larger cities.

Work/Life Balance and Lifestyle Benefits

Nestled within beautiful North Queensland, the rural, urban, country and coastal locations found within the Townsville HHS region provides vibrant and unique communities, affordable living with stunning landscapes, outdoor adventures, and a relaxed lifestyle.

Townsville HHS prioritises employee wellbeing, offering flexible work arrangements, stable job security, and a family-friendly environment. Staff benefit from regional opportunities while maintaining modern healthcare advantages.

* Salary range: $90,832 to $100,071 p.a. (AO4)
* 4 to 6 weeks annual leave with 14%-17.5% loading
* 12.75% employer contribution to superannuation

The Workforce Coordinator role provides quality executive and administrative support, as well as expert leadership in the areas of recruitment and workforce engagement for all streams across Facilities and Integrated Support Services.

Requirements:

* Mandatory qualifications and proof of registration
* Highly regarded: Proven experience with high level skill in providing effective and authoritative specialist advice to all levels of the business in relation to a broad range of associated workforce issues and queries.
* Highly regarded: High-level ability to identify and resolve issues using an innovative approach to achieve outcomes and results, with the ability to identify and implement quality improvement to recruitment and workforce processes.
* Highly regarded: Ability to understand and react responsibly to client expectations.
* Probation period may apply.
* Pre-employment checks will be conducted.

Please refer to the Role Description for further details.

Apply now and be part of something extraordinary

Enquiries are welcome; for a confidential discussion please contact:

Applications close: Wednesday, 22 October 2025

Please download the Role Description from the documents section below for application/interview preparation and future reference.

Townsville Hospital and Health Service is the main public healthcare provider, operating 21 facilities within the region including Townsville, Burdekin, Charters Towers, Flinders, Richmond, Hinchinbrook and Palm Island areas.

Townsville University Hospital, as the largest tertiary hospital in northern Australia, serves around 700,000 people, offering advanced medical and surgical specialties.

Our commitment is to improve North Queensland's health through exceptional care, research, and education, guided by our core values of integrity, compassion, accountability, respect, and engagement.

We value strong community connections and acknowledge the traditional custodians of the land.


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