About Our Retail Team:
We are seeking highly motivated and customer-focused individuals to join our retail team in a vibrant Melbourne store. The ideal candidate will be passionate about delivering exceptional customer service and creating memorable shopping experiences.
Key Responsibilities:
1. Providing customers with a unique experience while maintaining excellent service standards.
2. Selling on the shop floor and contributing to sales targets.
3. Maintaining immaculate store presentation through adherence to visual merchandising standards.
4. Ensuring product knowledge of apparel, footwear, and accessories.
5. Assisting with stock management and maintaining a well-organized stock room.
Requirements:
* Previous customer service experience (boutique experience preferred).
* An upbeat, energetic, and motivating attitude.
* A commitment to delivering exceptional customer service and unforgettable shopping experiences.
* Strong communication and organizational skills.
* The ability to listen effectively and use feedback constructively.
Benefits:
1. Generous discounts across various brands.
2. A quarterly wardrobe allowance to encourage wearing our brands to work.
3. Training and development opportunities to help grow in the role.
4. Access to an exclusive benefits platform offering savings from leading retailers.
5. Random competitions with giveaways.
6. A wellbeing program offering webinars, individual coaching, and access to Mental Health Professionals.
7. Quarterly engagement surveys to improve services.
8. Free flu vaccines to maintain health.