Do work that matters. Help thousands of Australian merchants deliver seamless, secure payments experiences. As a Senior Product Designer in the AER (Acceptance Experiences & Solutions) team, you'll lead design for key initiatives in our payments ecosystem—including the MeMo (Merchant Modernisation) uplift—shaping intuitive, scalable experiences that drive adoption and measurable outcomes.
Your Business
Business Bank (BB) provides services and solutions to small-to-medium enterprises, regional businesses, and agribusiness customers. Within BB, the Payments Acceptance Team enables businesses to accept payments seamlessly and securely. The AER Team focuses on delivering innovative acceptance experiences and solutions that meet evolving customer needs.
See Yourself in Our Team
You'll partner with product managers, engineers, and researchers to design solutions that make payments simpler, smarter, and more secure. Your human‑centred craft, product strategy acumen, and ability to connect insights to outcomes will be pivotal in how we uplift merchant experiences across Australia.
What You Will Bring
* Expertise in human‑centred design, product strategy, and structured design thinking.
* Strong Figma skills: user flows, wireframes, hi‑fi screens, and interactive prototypes.
* Ability to translate business requirements and research insights into clear design solutions.
* Skilled facilitator for workshops/co‑design; clear communicator with stakeholders.
* Advocate for accessibility and inclusive design; awareness of risk and AI considerations.
Key Responsibilities
* Lead end‑to‑end design from discovery through delivery for AER initiatives.
* Produce and maintain artefacts (flows, wireframes, prototypes) and align teams through workshops.
* Use qualitative and quantitative insights to inform decisions, mentor junior designers.
* Champion accessibility and quality across customer touchpoints.
Benefits & Ways of Working
* Flexible, hybrid work options to support balance and impact.
* Learning & career growth through chapter communities, mentoring, and curated development pathways.
* Wellbeing support including mental health resources and access to community/volunteer leave.
* Inclusive leave policies and supportive parental frameworks
Why Join Us
You'll shape the future of payments acceptance for Australian businesses, working on products that impact thousands of merchants and millions of customers. This is your opportunity to design experiences that are simpler, smarter, and more secure.
Our Talent Acquisition team will be taking a scheduled break over the festive period beginning 24 December. We will resume reviewing applications and responding to enquiries from 5 January. We appreciate your understanding and patience during this time and wish you a safe and enjoyable holiday season.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.
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Advertising End Date: 11/01/2026