ABOUT US
Sunshine Coast Respiratory & Sleep share a goal to make patients' lives better by improving respiratory & sleep health.
We focus on the diagnosis and treatment of all respiratory and sleep disorders. Our main specialist clinic is located in Birtinya adjacent to the Sunshine Coast University Hospital, and we also have a Noosa clinic.
Our team of specialist doctors are highly experienced in all respiratory and sleep disorders. They have diverse subspecialty expertise and are leaders in their fields. Our team consists of 11 specialists, 3 scientists, and 3 medical secretaries who work across all locations.
ABOUT THE ROLE
Sunshine Coast Respiratory & Sleep are seeking a Medical Receptionist who values teamwork with a high regard for quality patient care.
Based at our main clinic in Birtinya, but also available to attend Noosa, you will be assisting with the efficient running of our practice.
A high level of engaged patient service and courtesy is expected at all times, together with an overarching desire to improve the ease of practice for the doctors and the quality of experience for our patients.
The medical secretary role at SCR&S encompasses, but is not limited to the following duties and responsibilities:
* Secretarial support to multiple practitioners
* Responding to all incoming telephone calls; emails and faxes for any of the specialists.
* Preparation of clinics including management of referrals, follow up on any pathology, radiology or test results patient may require prior to their consultation
* Booking respiratory function testing, sleep studies, pathology & radiology as required for patients
* Liaise with diverse range of stakeholders such as hospitals, GP practices, and other third party organizations.
* Receipting via electronic claiming with Medicare
* Perform duties in a respectful manner within a supportive team environment
* Co-ordinate hospital admissions and procedure bookings
* Banking and debt collection as required
* General administrative tasks such as scanning, preparing patient correspondence, editing and sending clinic letters
* Regular communication and collaboration with the Practice Manager to optimize day-to-day operations.
ABOUT YOU
* Experience in a front desk environment.
* Excellent presentation, a high level of communication and patient care skills - a positive attitude is a must
* A can-do attitude and personality that builds rapport with patients, staff and Doctors easily
* Excellent administration and computer skills - previous experience with Gentu preferred but not required.
* Ability to multi-task in a fast-paced environment.
* Integrity, respect, and professionalism at all times
* Medicare knowledge and medical billing would be advantageous but not essential.
FOR YOU
* The opportunity for a career with a health provider that cares for our employees and values their input in the practice.
* Latest technologies and innovative culture
* Supportive approachable Practice Manager
* Free parking, annual pay reviews and uniform provided.
* Great team environment – friendly team of doctors and admin support.
Closing date Friday 12th September
If you have the skills that would meet this role, I would love to hear from you.