As a key member of our events team, you will be responsible for coordinating and executing conferences, events, and accommodations.
About the Role
The Events Coordinator is accountable for driving sales growth through face-to-face interactions, telesales, and on-site guest relations activities.
* Act as the main point of contact for all venue inquiries, bookings, and coordination
* Liaise with clients to understand their event requirements and develop tailored event plans
* Coordinate all logistical elements of events including staffing, catering, equipment, and vendor management
* Ensure the venue is set up and presented to the highest standards for each event
* Monitor progress and provide regular updates to clients
* Identify opportunities to enhance the guest experience and make recommendations for venue improvements
* Maintain a list of suppliers to support the delivery of large events such as conferences and weddings
* Support the wider team with various administrative and operational tasks as needed
* Be creative in finding unique opportunities and experiences to showcase our venue hire and food and beverage sales
* Promote our venues at local tourism engagement opportunities and attend trade events
* Gather post-event feedback for continuous business improvement
* Contribute to content creation for social media
This role requires flexibility, including some after-hours and weekend work.
About Us
We are a dynamic and growing company, offering a range of resort, travel club, and lifestyle travel brands.
Our dedicated associates strive to deliver exceptional experiences for travelers worldwide.
What You'll Bring
* Minimum 2 years' experience in a similar events/venue coordination role, preferably within the hospitality or tourism industry
* Excellent communication and interpersonal skills with the ability to liaise effectively with stakeholders
* Strong organizational and time management skills with a proven ability to multitask and work to tight deadlines
* Strong leadership skills
* Ability to work under pressure
* Ability to work autonomously at times and also within a team at times
* A keen eye for detail and a solutions-focused approach to problem solving
* Proficiency with event management software and MS Office suite