Administration Assistant Opportunity
We are seeking experienced Administration Assistants to join our team during peak periods. You will support day-to-day customer service operations, assist with freight-related enquiries, and ensure timely updates for customers.
About the Role
* Assist customers with freight queries via phone, email, and in person
* Communicate freight status updates clearly to customers
Key Skills and Qualifications
* Previous administration or customer service experience (transport/freight industry advantageous)
* Strong communication skills (verbal and written)
* Ability to manage multiple enquiries and work in a fast-paced environment
* Solid computer literacy and confidence using internal systems and email
* A proactive attitude and commitment to delivering excellent customer service
Facts About the Position
This role involves supporting various business functions, working closely with colleagues to deliver results, and ensuring all customers receive the best possible service.
About the Industry
Our company specialises in providing recruitment solutions to various industries, including transport, logistics, and supply chain management.