Job Overview
We are seeking a Banking Consultant to provide exceptional levels of sales and service support to customers via face-to-face interaction and inbound & outbound calls.
Key Responsibilities:
* Deliver customer-obsessed service that drives customer satisfaction and first call resolution.
* Provide timely and accurate information on everyday banking enquiries, account openings, and processes via telephone or online channels.
About the Role
The ideal candidate will be able to multi-task, demonstrate exceptional customer focus, retail experience is an advantage, adapt quickly to change, work in a collaborative team environment, possess excellent communication skills, have knowledge of compliance standards. We welcome applications from everyone who can bring their unique perspective to our team.
As part of our commitment to creating an inclusive workplace we invite you talk us about any adjustments may require our recruitment process or role itself.
We are committed creating fair workplace culture ensuring all colleagues treated with respect dignity.
If you're interested learning more how can assist with your application please contact us directly so we can discuss options available for remote interviewing disabled access either visit branch training sites use company provided software reach out some ways which might not mentioned here but still appreciate feedback potential collaboration innovative solutions improving what do!