Prospect
Unmissable opportunity is available working at Caloundra RSL Club for a proactive Duty Manager to oversee the daily operations of the business ensuring that the highest standards of customer service are provided to guests at all times. Are you a natural leader who enjoys mentoring and developing team members? Do you enjoy multi tasking, problem solving & driving a positive workplace culture? Looking to work for an iconic hospitality organisation which recognises & rewards great work?
Look no further
Caloundra RSL Club are located in the heart of Caloundra. Our venues feature premium event spaces, high quality meals with a focus on freshly sourced produce and a variety of entertainment options.
What we offer
Full time = Up to $80,000 Base Salary
Casual = $33 - $67 per hour.
Rotating Roster
Meal Card
Half price gym membership for yourself and a family member with no lock in contract & a complementary personal training session every 6 - 8 weeks.
Complementary barista coffee & soft drink
Free parking
Participation in our employee recognition and rewards program
A robust on boarding process
Ongoing training & growth opportunities
The opportunity to work with a great team of hospitality professionals
Can you
Coach & develop the team through constructive & effective feedback with the aim to improve employee knowledge, performance & reduce staff turnover.
Participate in and coordinate innovation activities relating to operations & service practices to improve the customer & employee experience.
Lead by example through superior customer service, positive & effective communication & productivity.
Demonstrate dispute resolution techniques to resolve staff and customer grievances in an efficient manner ensuring a positive business outcome is achieved.
Work well under pressure with the ability to multi task.
Efficiently & effectively report on customer and employee related incidents.
Do you have
A passion for exceptional customer service
Sound knowledge and experience in hospitality
Leadership & management experience
Current qualifications - RSA, RSG, Approved Managers Licence & RMLV.
A Police Check