Permanent full-time Customer Service Specialist role based in Belmont.
HAYS are working with a global manufacturing company who are looking for their next Customer Service Specialist to join their team in Belmont, paying up to $70k + super.
Your new role
As the Customer Service Specialist, you will play a crucial role in providing world-class customer service to all internal and external customers across the APAC Region. You will maintain customer satisfaction by quick problem-solving issues and order management. Your day-to-day will include, but will not be limited too;
* Answering customer requests via phone and email
* Order entry and order release via internal ERP system
* Tracking shipments and proactively communicating with customers about fill rates
* Processing customer quotations, verifying pricing, and advising of stock levels
What you'll need to succeed
Your previous experience in a similar role and your excellent communication skills will lead you to your success, as will;
* Ability to plan your work but prioritise tasks in order of urgency
* Proficient in Microsoft Office Suite (Excel, Word, Outlook)
* Strong organisational and multitasking skills
What you'll get in return
You will work in a fast-paced and close-knit team environment and be joining a people-focused business who value their employees and their families. In return you will get;
* Opportunity to grow and learn new skills within the business
* Free parking on-site
* Great working culture
What you need to do now
If you are passionate about this role, click 'apply now' or for more information and a confidential discussion or to find out more about other opportunities, contact Taylah Brown at Hays on 08 9265 9128 or email taylah.brown@hays.com.au
At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply.