Be part of the exciting expansion of our services
- Passionate, supportive team
- Full salary packaging available
Are you an experienced plan manager looking for a change? Are you passionate about making a difference in the lives of people living with a disability? Maxima are expanding their NDIS services and have exciting new opportunities in our **Morwell** office.
Your demonstrated experience as a Plan Manager will allow you to work independently with your customers to support them to manage their NDIS plan funds. In this customer facing role, you will need to have an exceptional customer-centric focus and excellent written and verbal communication skills. Your attention to detail, speedy entry of invoicing and payments and your ability to juggle tasks are essential in this role.
Joining the team at an exciting development stage, your ability to work outside the box and be involved in networking events, meetings and 1:1 engagement will help grow a thriving service offering for Australians living with disability.
**Your Responsibilities**
In this role, you will:
- Provide support and assistance with the management of funding for supports under the customer's NDIS plan by conducting regular plan spend conversations to stay on track with funding budgets
- Support customers and/or their plan nominee (as appropriate) with their transition to the NDIS, and ensure they understand their plans
- Network with, build and maintain professional, customer-centred relationships and partnerships with key stakeholders, both internal and external
- Liaising with customers and/or their plan nominee (as appropriate) to discuss and sign service agreements
- Implement financial and claims management processes in a timely and responsive manner
- Provide monthly financial reports on customer NDIS plans
**You Have**
- Ability to work with a diverse range of customers and stakeholders, including people living with a disability, cultural diversity and language other than English, and be able to adjust ways of working to support best-practice inclusion and accessibility
- Exceptional communication skills (clear and concise written and verbal communication)
- Fast rate of accurate data entry
- Ability to juggle tasks and strong attention to detail
- Working knowledge of the National Disability Insurance Scheme Act 2013
- National Criminal History Record Check (Police Clearance), NDIS Worker Screening Check, and Working with Children Check
- Evidence of an approved ATAGI COVID Vaccination or a valid exemption from the relevant government health authority
- You must hold a current driver's license and access to a car
- You may be required to undertake additional hours of work on an ad hoc basis, and willing to undertake intrastate and/or overnight travel.
**You might also have**:
- Bookkeeping skills would be advantageous in this role
**We have**:
- Access to full not for profit salary packaging
- Supportive work environment with passionate people
**About Us**
Maxima Group is a national not-for-profit organisation with a diverse approach to supporting our communities. Starting as a group training organisation, we've grown over the last 35 years into a recruitment and development one-stop-shop for everyone in our communities. Having led that growth with a strong focus on disability inclusion and meaningful employment, our passion has made us a leading player in the Disability Employment Services (DES) program, and consistently rated as one of the country's top performers in achieving outcomes for jobseekers. With Maxima NDIS support services already operating under School Leaver Employment Support (SLES), we are working hard on building more NDIS services and looking to work with the best in the business to get the best outcomes for our customers.