A leading IT service provider in Australia is seeking a Level 2 Service Desk Engineer in Geelong. The role demands providing proactive IT support, maintaining system continuity, and mentoring junior team members. The ideal candidate should have 3-5 years of experience in an MSP technical role, strong customer service skills, and proficiency with technologies like Windows Servers and Office 365. This is a full-time position offering competitive salary and supportive company culture with various benefits.#J-18808-Ljbffr