The position of a Credit Risk Manager is focused on evaluating and managing financial risk across our merchant portfolio. This includes assessing credit exposure, conducting risk assessments of merchants and partners, and developing models to evaluate potential risks.
Key Responsibilities:
* Underwriting Policy Development: Develop and refine the underwriting policy to balance growth and risk while ensuring compliance with regulatory requirements.
* Credit Risk Management: Monitor and manage the portfolio to mitigate credit risk, including chargebacks, refunds, and fees due to insolvency.
* Risk Modeling and Scoring: Create and maintain credit risk models and customer risk scoring to evaluate exposure across merchants and partners.
* Portfolio Performance Monitoring: Regularly review portfolio performance and proactively manage credit, reputational, geographic, and operational risks.
* Collaboration with Finance: Work with finance teams to establish controls to prevent financial losses, such as setting up float and reserve management systems.
* Regulatory Reporting: Ensure accurate and timely regulatory reporting, linking to merchant portfolios (e.g., RBA LCR reporting and ATO reporting).
* Quality Risk Decisions: Provide high-quality, consistent, and timely risk decisions (underwriting) to support business growth.
* Sales and Underwriting Process Optimization: Collaborate with sales teams and partners to optimize the sales and underwriting process with appropriate controls in place.
* Continuous Improvement: Work closely with acquiring partners to continuously improve risk appetite alignment and processes.
* Internal SLAs: Establish and adhere to internal SLAs for underwriting to standardize lead times across the portfolio.
* Due Diligence and Portfolio Risk Monitoring: Conduct ongoing due diligence and portfolio risk monitoring, presenting findings and reports to stakeholders.