A Career in Customer Service
As a customer service professional, you will play a vital role in helping customers achieve their financial goals.
To be successful in this role, you will need to possess excellent communication and interpersonal skills. You will work closely with customers to understand their needs and provide tailored solutions to meet those needs.
You will also need to have a strong understanding of our products and services, as well as the ability to navigate complex banking systems.
We offer a range of training and development opportunities to help you grow your skills and advance your career.
In this role, you will have the opportunity to make a positive impact on our customers' lives and contribute to the success of our organization.
Key Responsibilities:
* Provide exceptional customer service to customers via phone, email, and in-person
* Work collaboratively with customers to identify suitable products and services that meet their needs
* Assist with account opening, unsecured lending and banking transactions
* Demonstrate Smarter Banking options to customers and assist them in navigating our systems
* Develop and maintain relationships with customers to ensure their ongoing satisfaction
Benefits:
* Ongoing training and development opportunities
* A supportive team environment
* The opportunity to develop your skills and expertise