About the role
We have a Medical Receptionist role available at East Canberra General Practice, located next to Costco in Canberra Airport Precinct. This is a fantastic opportunity to join a dedicated and supportive healthcare team. The successful candidate will play a crucial administrative and customer service role, ensuring the smooth running of the medical practice.
What you'll be doing
* Greeting and welcoming patients upon arrival, ensuring a positive first impression
* Scheduling and managing patient appointments, including follow-up calls and reminders
* Handling patient enquiries and providing exceptional customer service
* Maintaining accurate medical records and filing patient documentation
* Assisting with general administrative tasks such as data entry and inventory management
* Demonstrating a professional and empathetic approach when interacting with patients
What we're looking for
* Previous experience in a medical/healthcare receptionist or administrative role
* Strong communication and interpersonal skills, with the ability to interact with patients and staff in a warm and friendly manner
* Excellent organizational and time management skills, with the ability to multitask and prioritise effectively
* Proficient in using medical practice management software and standard office applications
* Experience with Best Practice medical practice management software is desired but not necessary.
* A commitment to maintaining patient confidentiality and data protection
* A genuine interest in the healthcare industry and a passion for providing high-quality patient care
What we offer
At East Canberra General Practice, we are dedicated to creating a supportive and collaborative work environment. We offer a range of benefits, including competitive remuneration, opportunities for professional development, and a focus on employee well-being. We encourage you to apply now if you're looking for a rewarding role in the healthcare sector.