Job Summary
Patient Services Administrative Officers play a vital role in ensuring the smooth operation of hospital services.
This is a full-time position that requires providing high-quality administrative support in a busy healthcare environment, ensuring an efficient patient journey on the ward.
The ideal candidate will be compassionate and dedicated to person-centred care, with customer service experience and administrative skills.
* Administrative support includes assisting the patient services team;
* Effective communication with patients, families, and healthcare staff;
* Maintaining accurate records and databases;
* Contributing to improving patient satisfaction and engagement through process development and implementation.
About the Role
Working as part of a collaborative team, you will provide administrative support to facilitate effective service delivery.
This role is focused on enhancing patient care by maintaining excellent administrative standards and promoting a culture of respect and empathy.
Key responsibilities include:
* Managing patient data and information systems;
* Providing guidance and support to colleagues on administrative procedures;
* Developing and implementing strategies to improve operational efficiency;
* Participating in quality improvement initiatives to enhance patient experiences.
Requirements
To succeed in this role, you will need:
* Excellent organisational and time management skills;
* A strong focus on attention to detail;
* Ability to work effectively in a fast-paced environment;
* Strong communication and interpersonal skills.
Benefits
This role offers the opportunity to make a positive impact on patients' lives by delivering exceptional administrative support.
As a valued member of our team, you can expect:
* Professional development opportunities;
* A supportive and inclusive work environment;
* A competitive salary and benefits package.