Introduction
Why IFYS?
At IFYS, our overarching goal is to foster an environment that nurtures the growth and development of all individuals who access our services. We strive to ensure that those who engage with our services feel valued, supported, and inspired. Equally vital is our commitment to cultivate the same sense of well-being among our dedicated staff members.
We firmly believe that our most valuable asset is our people, and as such, we continuously assess and enhance our framework of support. We readily implement new practices and procedures, such as the Sanctuary Model of Care, which actively promotes emotional, social, moral, and physical well-being for both our staff and clients.
This is an opportunity to work for a purpose-led organisation making a difference in the lives of the most vulnerable.
Description
The opportunity
IFYS has an exciting opportunity to fill the role of Administration Officer, within the Quality & Compliance team.
As the Administration Officer to the Quality & Compliance team, you will provide support by ensuring the organisation adheres to industry and organisational quality standards by proof reading and releasing documents.
What's on offer?
1. Permanent full-time employment
2. $68,300 base per annum + superannuation - IFYS is committed to gender pay equity
3. Hybrid work arrangement, work from our Maroochydore Head Office and home
4. Excellent not for profit salary packaging options, package up to $15,900 per FBT year
5. Supportive and collaborative work environment with regular team check ins to ensure strong relationships
6. Annual $250 personal wellbeing reimbursement benefit towards eligible activities
7. Free access to the CALM Premium App + personal travel discounts through Flight Centre
8. Access to the Employee Assistance Program (EAP)
Key responsibilities
9. Provide timely and accurate administrative support including taking minutes, preparing agendas, reports, presentations and internal communications
10. Assist in the development, implementation and maintenance of IFYS quality documents
11. Maintain accurate and up-to-date data and records
12. Conduct internal compliance audits and provide support for external audits
13. Identify opportunities for continuous improvement across the organisation
14. Create and update internal websites to ensure information is current and accessible to staff
Requirements of the role
15. Excellent interpersonal and written communication skills
16. Well-developed organisational and administrative skills
17. Experience in conducting compliance audits and assessments; preferred but not essential
18. Exceptional attention to detail, with a high level of accountability
19. Good general IT skills, and a high level of computer literacy
20. Knowledge of Microsoft Office Suite including Outlook, Excel and Word
Must hold or be willing to obtain if successful
21. Valid Queensland Driver's License with no restrictions
22. QLD Working with Children Check (Paid Blue Card)
23. Licensed Care Suitability Check (LCS2)
24. Ability to provide two references from recent employers (including your current line manager)
25. national Crime Check (a new check will be completed through IFYS systems)
Application and assessment process
When submitting your application, please include your current CV and cover letter outlining your suitability for the role. Shortlisted candidates will be asked to participate in a skills-based assessment.
If you would like further information on this role, please call and ask to speak to Tamara in the recruitment Team or email
Applications closing : 5pm Monday 19th of January 2026
Applications received after this date will be accepted but may not become part of the initial candidate pool.