Assist and oversee the day-to-day operations of the Front Office teamSupervising and supporting guest arrivals, departures and the overall guest experienceLiaising with other departments to ensure seamless operationsEnsure the smooth and efficient running of the Hotel's operation in the absence of Senior Management with a high level of customer service provided at all timesCoaching, mentoring and inspiring the Front Office team to excel in their rolesAssist in driving financial performance by assisting in managing budgets, rostering, forecasting and upsellingCoordinate and support valet parking servicesResponsibility for the health and safety of all patrons, guests, and staff membersQualificationsAt least 2 years of experience in the hotel industry with strong Front Office expertise and a Diploma in Hospitality Management or Business Administration advantageousProven leadership skills with the ability to mentor and motivate a teamExcellent communication, organisation and time management skillsA guest-focused mindset and a passion for creating unforgettable experiencesStrong knowledge of Opera / Opera Cloud PMSCurrent Responsible Service of Alcohol (RSA) Certificate and First Aid, or an ability to attainMust hold a current full Australian or International Driver's LicenceDo you want to apply?We are eager to fill this role – so if this sounds like the right fit for you, don't delay.
We want to hear from you today!
!Please send us your resume with a brief cover letter, telling us why you are the best person for the role.Please note, you require full working rights in Australia to be eligible for this position.
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