Job Description - Vehicle Recovery Officer/Tow Truck Driver (250000Q9)
Job Description
Vehicle Recovery Officer/Tow Truck Driver (
Job Number:
250000Q9 )
Description
Tow Truck Driver – Vehicle Recovery Officer
At RACQ, we’re good people doing good things, making a positive impact every day, with opportunities to learn, grow, and be more.
Are you a skilled tow truck driver who takes pride in helping others and keeping roads safe? RACQ is looking for reliable, customer-focused professionals to join our elite team of Vehicle Recovery Officers.
Why Drive with RACQ?
* No Smash Towing – Focus on helping RACQ members and urban motorists without the stress of accident scenes.
* Modern Fleet – Operate top-of-the-line tow trucks and attenuators.
* Purpose-Driven Work – Be the friendly face that turns someone’s bad day around.
* Inclusive Culture – Join a diverse, supportive team where everyone is respected and valued.
What’s in It for You?
* Work-Life Balance: 38-hour rotating roster, 8–10-hour shifts, Monday to Friday + just one Saturday every 6 weeks.
* Convenient Location: Start and finish each day at our Eight Mile Plains depot.
* Career Growth : Access to training and development with opportunities to grow within RACQ.
* Health & Wellbeing: Enjoy wellness programs, health checks, and fitness initiatives.
* Employee Perks: Discounts on RACQ products and services, plus complimentary roadside assistance.
What You’ll Need:
* MR License or Higher
* General Induction White Card
* Clean Driving Record (Last 5 Years)
* Tech-Savvy: Comfortable using smartphones, tablets, and onboard systems.
* Strong Communicator: Able to handle roadside situations calmly and professionally.
* Problem Solver: Quick thinking and cool under pressure.
Pre-Employment Checks: Successful candidates will undergo a pre-employment medical, drug & alcohol screening, provide a five-year diving history and complete a criminal history check.
Why join RACQ?
It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development.
By joining RACQ, you’ll be part of new sustainability initiatives, including a commitment to being a carbon neutral organisation by 2032. We’ve invested in and partnered with sustainable companies, including the introduction home solar and batteries, Green Home and Car Loans, and many other products and initiatives. We’ll continue to advocate for, research, and offer green solutions.
RACQ is committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you, and how we can help you find your balance.
At RACQ we are passionate about building a diverse and inclusive workplace to create better outcomes for our employees and our members. We aim for our teams to be a true reflection of our communities and are committed to inclusion particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment. Applicants from these and other diverse backgrounds are encouraged to apply. If you have any support or access requirement, please advise us at the time of applying.
What we offer you:
Our employee benefits are designed to enrich your work life, your home and the community you live in, some of these include:
* Financial benefits and discounts on a range of banking, assistance and insurance products
* Give back to our communities with paid volunteer leave, payroll giving and volunteering for community events such as MotorFest.
* A range of flexible working and leave options, parental leave of 13 weeks primary carer leave, purchased leave up to 4 weeks per year, cultural observance leave, substitution of public holidays for cultural/religious reasons, personal leave for wellbeing, gender affirmation leave.
* Prioritise your wellbeing with discounts on health programs and access to wellbeing initiatives such annual flu vaccinations, corporate health insurance offer and free and confidential Employee Assistance Program (EAP).
* Invest in your development with in-house development programs and access to an extensive digital learning platform.
Please Note: to objectively and comprehensively assess your potential and suitability for the role, RACQ may require you to complete video interviews, psychometric assessments and/or criminal history check as part of the application process. If you require any adjustments during the application process, please advise the RACQ Careers team.
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