Glenorchy City Council is seeking a highly organised and detail-oriented
Administration Officer (Education and Care)
to support the effective operation of Council's Education and Care Services. This pivotal role ensures the accurate, timely and compliant administration of enrolments, financial processes, and customer service functions, contributing to high-quality outcomes for children, families, and the wider community.
About The Role
The Administration Officer plays a key role in maintaining compliance with the Education and Care Services National Law and Regulations, supporting quality improvement initiatives, and ensuring smooth day-to-day service operations. The position works closely with families, educators, Council staff, Services Australia, and external software providers. Your day-to-day responsibilities will include:
* Maintain accurate records and documentation in accordance with the National Law and Regulations, including enrolments, attendance records, financial reports, and required registers.
* Ensure timely and compliant processing of Child Care Subsidy (CCS) requirements, including enrolment submissions, attendance reporting, and liaison with Services Australia.
* Liaise with the services software provider to support enrolments and reporting requirements.
* Support the Nominated Supervisor with compliance monitoring, including preparation for assessment and rating, audits, Quality Improvement Plans (QIP), policy updates, and regulatory and Council reporting.
* Contribute to the development, review, and continuous improvement of administrative procedures and systems.
* Ensure confidentiality and information management standards are met, including secure storage, handling, and archiving of sensitive child and family records.
* Coordinate administrative tasks relating to fees, banking, financial reconciliations, EFTPOS, and communication with families.
* Actively participate in the implementation, review, and ongoing improvement of the Service Quality Improvement Plan (QIP).
* Ensure compliance with the Australian Government, Department of Education Child Care Provider Handbook and all other relevant legislation.
Position Hours:
30 hours per week
What You'll Bring
To be successful in this role, you will have:
* Certificate III or IV in Business Administration (or equivalent).
* Minimum two (2) years' experience in a similar administrative role, including experience with account management, banking, financial reconciliations, CCS, and EFTPOS.
* Advanced computer skills using Microsoft Office.
* Exceptional attention to detail and strong record-keeping skills.
* Proven ability to maintain confidentiality and legislative compliance.
* Excellent interpersonal and communication skills, with the ability to engage professionally with educators, families, and stakeholders from diverse backgrounds.
* Strong organisational, multitasking, and time-management abilities.
What's In It For You
* Glenorchy City Council is an Employer of Choice, providing a great work culture and a solid commitment to diversity and inclusion
* 15% Superannuation
* annual salary increases
* a motivated team that supports each other, values innovation, celebrates its success and has a bit of fun along the way
* ongoing training and career development
* access to a range of employee wellbeing initiatives including EAP
* Glenorchy City Council's Enterprise Agreement 2025
For further information on this position, contact Kate Whitbread, Child Care Delivery Coordinator on
Our commitment to community
Council is committed to building a diverse and inclusive workforce that reflects the community we serve. We are also committed to the safety and wellbeing of children and young people and have zero tolerance to child abuse and harm. Our Safeguarding Children and Young People Policy, outlines our commitment - view it here.
How To Apply
To be considered, applications must be submitted via this site or on the Glenorchy City Council Careers page.
Your Application Must Include
* a cover letter addressing the key selection criteria in the Position Description
* a current resume
Pre-employment checks including a national Police check, health assessment and reference checks will be requested and organised by Council prior to finalising employment.
Applications close at 8pm on Sunday, 15 February 2026