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Director of client partnerships

Sydney
Mazing
Posted: 2 January
Offer description

About Mazing

Mazing exists because most organisations struggle to turn technology investments into genuine business outcomes. We're not another ServiceNow implementer churning through configurations. We're strategic advisors who happen to be exceptional at ServiceNow implementation. The difference matters.

Our clients—ranging from regulated FSIs and utilities to government agencies and large enterprises—engage us because they need someone who understands their business challenges first, then architects the right technology response. We start with operating model design, organisational transformation, and governance frameworks. ServiceNow becomes the enabler, not the solution itself.

What sets us apart is simple: we bridge the gap between strategy consulting and technology delivery. Our teams combine deep advisory expertise with technical excellence, which means our implementations actually stick, deliver ROI, and transform how organisations operate. We don't just solve today's problems; we build capability that compounds over time.

The Opportunity

We're at an inflection point. Mazing has built a reputation for delivery excellence and strategic rigour across Australia's most demanding sectors. Now we need someone who can accelerate our growth trajectory while maintaining the quality and client-centricity that defines us.

This isn't a role for someone who wants to push product. We need a business developer who thinks like a consultant, operates like a trusted advisor, and has the commercial acumen to build genuine client partnerships. You'll be joining a practice where your success is directly tied to client outcomes, not just deal closure.

What You'll Actually Do

* Own and grow a qualified pipeline across Australia (all regions)
* Lead pursuits end-to-end: discovery, shaping, proposal, negotiation, close
* Partner with practice leads and solution architects on solution and pricing
* Expand relationships beyond the CIO: risk, security, finance, operations, people, data, procurement
* Build partner-led and customer-led opportunities across key platforms
* Improve how we execute: cadence, forecasting, account plans, win/loss learning

What We Need You to Bring

* Commercial Track Record -
You've consistently delivered sales growth in annual services revenue. You understand deal structuring, risk management, and how to build business cases that withstand CFO scrutiny.
* Professional Services DNA
* You've lived in the consulting world. Ideally, you've held a senior role in a recognised professional services firm where you learned to sell transformation, not technology. You know how to position advisory value, structure multi-phase engagements, and manage client expectations through complex change programs.
* Network and Influence
* You have genuine relationships with decision-makers across FSIs, utilities, government agencies, and large commercial enterprises. Not just CIOs—though they matter—but the broader executive leadership who control transformation budgets and strategic initiatives. You're known in regulated sectors where governance, risk, and compliance aren't just buzzwords but board-level imperatives.
* Technology Partnership Experience
* You've worked within or alongside ServiceNow in the partner ecosystems. You understand the platform economics, partner programs, and how to position advisory-led implementations against pure-play integrators. Experience with Salesforce, Microsoft (Dynamics, Analytics, AI), and Atlassian partnerships is valuable—you know how to navigate partner ecosystems and position competing platforms appropriately.
* Strategic Thinking
* You genuinely understand digital transformation. Not the jargon, but the reality of helping organisations redesign operating models, streamline operations, and build governance frameworks that enable rather than constrain. You can have boardroom conversations about business strategy and translate them into scoped delivery programs.
* Quality Over Volume
* We'd rather do ten transformational engagements brilliantly than fifty mediocre projects. You'll be selling work you're proud of, to clients who genuinely value what we deliver.

What's On Offer

* Salary and OTE
* aligned to your experience and track record. We're competitive because we expect exceptional performance, 60/40 split.
* Autonomy and Influence
* You won't be executing someone else's rigid playbook. You'll have direct access to practice leads and leadership, real input into market strategy, and the freedom to pursue opportunities you identify as valuable.

How to Apply

If this sounds like the role you've been waiting for, your CV must be accompanied by a brief note explaining:

* Your last 3 years' billings/targets and what you personally closed
* Your core industry network (regulated and enterprise focus)
* The types of services you sell best

We're looking for substance over polish. Tell us what you've actually achieved and how you think about building client relationships in complex B2B services.

Location & Working Rights

* You will be based in either Sydney or Brisbane
* Must have existing working rights in Australia.

If you have something to highlight or mention, include a note to go with your CV. And if you have read this far in the advertisement you could be exactly the person we are looking for

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