Costco Wholesale is the 3rd largest global retailer already operating more than 900 locations in 13 countries, catering to both business and individual members. We are the recognised leader in our field - dedicated to quality in every area of our business and respected for our outstanding business ethics. This position is for a part time locum.
The Role
As the Audiologist/Audiometrist, your responsibilities will include product demonstrations, testing of hearing aids, member service, ordering equipment / supplies and merchandising.
Job Duties
* Meets with members and conducts routine tests with audiometer. Examines ear, referring to a physician whenappropriate
* Makes recommendations for hearing aids
* Makes ear moulds
* Sends paperwork and ear moulds to manufacturer
* Programs and fits hearing aids to members
* Assists with any adjustments, questions or problems
* Telephones members to follow up and provides a high level of member service
* Answers questions and problems regarding merchandise or services
* Processes sales
* Maintains a computerised file for each member
* Receives accurate payment for merchandise; makes change; processes credit and debit charges according to properdepartmental procedures for paperwork and the performance of duties
* Performs off-site marketing to increase sales
* Exercises discretion and confidentiality with all patient information
* Follows proper Hearing Aid Centre and general safety and security procedures and standards
* Assists in other departments of the warehouse as necessary
* Provides prompt and courteous customer service to members, employees, and suppliers.
Requirements
* Masters degree in Audiology or Audiometrist qualification
* Qualified Practioner Audiology Australia, Australian College of Audiology, or Hearing Aid Audiology Society of Australia.
* Previous Audiology/Audiometrist experience.