Night Auditor | Gateway Hotel | Dream big with us!
At ALH, we know that a warm reception makes the heart grow fonder. In every community, the pub is where stories are made and retold. A place for our guests to escape and feel at home.
We're calling for the ultimate experience creator to welcome and 'WOW' our guests as their first point of contact. In this fast paced role, you'll use your strong time management and prioritisation skills to enhance the guest experience. Sound good? Read on!
A day in the life of a Night Auditor:
* Create a welcoming atmosphere for our guests through warm, friendly and attentive service
* Prioritize the safety of our guests and the security of the venue as an unwavering standard
* Assisting with late arrivals, early departures and after hours guest enquiries or issues
* Expected to do some cleaning tasks, Cash handling and Manual handling tasks
Qualifications
About you:
* You know that when it comes to guest service, every moment matters
* You are great with people, communication and detail
* You must be available 11pm to 7am (No day shifts)
* You are highly organised and have no issue working independentlyYou hold a current RSA certificate
Inherent requirements:
This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.
The benefits are good too!
* An exclusive discount card for our ALH Hotels pubs & accommodation, BWS, Dan Murphy's and other Endeavour Group brands. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W
* As a valued member of the team, your health and wellbeing is our top priority. You will have access to a range of free services to help you live well and support your physical, mental and financial wellbeing
* Endeavour Group is full of opportunities – use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big
* Find out more about our range of benefits and discounts here
If this gig excites you - and you're close-enough on the requirements - go on, throw your hat in the ring!
Additional Information
We are together creators
We're big, but part of something much bigger. ALH is in good company, sitting alongside the likes of Dan Murphy's, BWS, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We're serious about having a good time - creating a safe, inclusive and fun place to rock up to. We're all about creating a more sociable future, together - for our customers and each other.
#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #ALH #EndeavourGroup
You can learn more about working with us on LinkedIn
Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.
Job Location #J-18808-Ljbffr