Role purpose
We have an exciting opportunity for the right candidate to join our growing Digital team in the Growth and Engagement Division at the National Museum of Australia. This is a unique chance to play a pivotal role in shaping the future of the Museum and enhancing its digital experiences as we embark on an exciting digital transformation journey.
The Product Manager will lead and deliver key projects within the Digital team, while also overseeing daily operations. The ideal candidate will identify requirements, engage in strategic planning, and provide innovative solutions to enhance user experiences for both our audience and the organization.
This role demands exceptional communication skills, strong leadership capabilities, and the ability to collaborate effectively with a diverse range of stakeholders to ensure project delivery aligns with business goals and user needs.
Additionally, as a vital member of our dynamic Digital team, the Product Manager will actively contribute to broader initiatives within the Museum. They will be tasked with delivering innovative and robust solutions that modernize and enhance our digital ecosystem, driving engagement and facilitating seamless interactions for our users.
The key duties of the position include:
Key accountabilities
* Operational Leadership: Manage the day-to-day operations of the Digital team and oversees the Work in Progress (WIP) meetings, ensuring smooth workflow and collaboration.
* Thorough Project Scoping: Identifying all project requirements, objectives, and deliverables ensures clarity and minimizes scope creep.
* Key Project Delivery: Effectively manage the scope, cost, time and risks of major projects. This role will play a key role in the delivery of the content management system.
* Strategic planning: Developing and maintaining a product roadmap that outlines objectives and timelines.
* Identifying Risks: Proactively recognising potential project risks and challenges.
* Stakeholder management: Working closely with business stakeholders, understanding, discovering, defining, validating, prioritising and continuously managing business and customer requirements.
* Outcome focus: Working with an outcome focus, demonstrating an ability to effectively challenge the business while retaining a customer focus.
* Innovative mindset: Be at the forefront of innovation in the team being across emerging and modern technologies.
* Demonstrate a strong commitment to Work Health and Safety (WH&S) by actively supporting a positive safety culture, following the Museum’s WHS policies and procedures, and complying with reasonable instructions to ensure alignment with the Work Health and Safety Act 2011
Eligibility
To be eligible to apply for this vacancy, applicants must:
* be an Australian citizen
* undergo pre-employment checks, including a police record check
* hold or be eligible to hold a security clearance at the level specified in the position description.
Notes
To apply
Applicants must include a 2 page pitch addressing their suitability for the role against the essential and desirable Skills, experience and qualifications. Applicants must also provide a resume and contact details for 2 referees.
Visit https://www.nma.gov.au/about/employment and apply online.
Applications close 11:59pm, Thursday 28th May 2026
Reasonable adjustments are available throughout the recruitment process. If you require, or would like to discuss reasonable adjustments, please contact the Contact Officer for this position.
Getting to know the National Museum of Australia
The National Museum of Australia is recognised at home and around the world as the place where the story of Australia comes alive. The Museum is the only institution equipped to tell the complex and comprehensive story of Australia from 65,000 years ago to the present day. The story of Australia is a remarkable one, from the ancient and enduring histories of the world’s oldest living cultures to the achievements of modern Australia.
It is a story that is ever evolving and growing – and it is a story for a nation and for the world. Our vision and mission
* The Museum inspires, challenges and empowers people to find their voice and place in the world.
* We strive to build a just and equitable society that honours and respects the
First Nations peoples of this continent and all who have come after.
* We collect, document, research and make accessible heritage collections that represent the diversity of experience in Australia.
* We engage with audiences physically and digitally to promote learning, dialogue and debate about our past, present and future.
* We promote collaborative work across the breadth of artistic and creative practice to enhance the cultural life of our nation.
* We value and respect the commitment and contribution of all who participate in and contribute to the Museum’s community.
* The National Museum of Australia brings to life the rich and diverse stories of Australia through compelling objects, ideas and events.
For more information, visit the NMA website.