About us
At our hotel, you will find a unique blend of heritage and modernity. Our 252 rooms and suites offer a tranquil escape from the hustle and bustle of city life. As a member of our team, you will have access to various benefits, including complimentary shift meals, discounts on hotel gym facilities and food and beverage outlets, above award wages, and access to our employee assistance program.
The Role
We are seeking a skilled Night Auditor to join our team. The successful candidate will be responsible for processing and tracking transactions, providing excellent service to internal customers, handling guest and internal customer complaints and inquiries, and completing night audits in an efficient and accurate manner.
Responsibilities
* Prepare Guest Welcome Packs
* Provide Excellent Service to Internal Customers
* Handle Guest and Internal Customer Complaints and Inquiries
* Complete Night Audit in Efficient and Accurate Manner
* Audit Food & Beverage Cashiers Work and Correct Discrepancies
* Run Daily Flash Reports and Distribute Accordingly
Requirements
To be successful in this role, you will need:
* Outstanding Guest Services Skills
* Sophisticated Verbal and Written Communication Skills
* Strong Interpersonal and Problem-Solving Abilities
* Ability to Work Flexible Schedule, Including Weekends and Holidays
* Similar Role Experience Highly Regarded
* Knowledge of Opera is Desirable
Benefits
We offer a range of benefits, including:
* Complimentary Shift Meals
* Discounts on Hotel Gym Facilities and Food and Beverage Outlets
* Above Award Wages
* Access to Employee Assistance Program
Our Culture
We value empathy, experimentation, wellbeing, inclusion, integrity, and respect. Our family atmosphere keeps our associates highly engaged.