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Senior account manager

Melbourne
Avepoint
Accountancy Manager
Posted: 4 October
Offer description

About AvePointBeyond Secure.
AvePoint is the global leader in data security, governance, and resilience, enabling organizations to collaborate with confidence.
AvePoint's Confidence Platform helps customers prepare, secure, and optimize their critical data across Microsoft, Google, Salesforce, and other collaboration environments.
Our global channel partner program includes managed service providers, value-added resellers, and systems integrators, with solutions available in more than 100 cloud marketplaces.
To learn more, visit The PositionAre you ready to progress your sales career in the fast-growing SaaS industry?
You will work with existing customers to help them get the most out of their Microsoft Cloud investment.
The Senior Account Manager is responsible for an account patch of existing AvePoint customers, building positive relationships, and ensuring adoption of our software to solve business problems.
The Senior Account Manager ensures the renewal of revenue in existing customer accounts and grows existing customers in the region through upsell and cross-sell aligned with their technology roadmap and business challenges.Your Responsibilities Will IncludeOwning a book of business with assigned customers and selling, supporting, educating, and growing through regular touchpoints.Acting as the single point of contact for existing AvePoint customers in your account patch.Maintaining and building relationships with existing key contacts.Establishing relationships with customer business and technical advocates to drive long-term AvePoint solution adoption.Ownership of the commercial sale.Managing complex sales cycles with a consultative sales approach.Securing renewals of customer accounts at or above the projected renewal amount.Increasing sales by driving product adoption, managing escalations, and ensuring retention and long-term satisfaction.Understanding the customer's business, challenges, pains, and opportunities; presenting AvePoint solutions relevant to objectives.Working with dedicated pre-sales engineers and cross-functional teams to help close business.Facilitating solution discovery, overview, and technical deep-dive sessions with customers; assisting with queries and communicating product developments.Guiding prospective customers through evaluation and selection processes.Maintaining an accurate and current pipeline of opportunities in the CRM system.Hitting or exceeding quarterly renewal and new business targets.What You Will Bring To Our TeamWe look for people who value agility, passion and teamwork; those who can bring fresh ideas and want to learn, grow, and expand their careers.
You should be passionate about people, technology, and sales, with an entrepreneurial mindset.
You should be self-motivated and capable of delivering results in a fast-paced global SaaS environment.Bachelor's degreeBusiness development experience preferableGeneral familiarity with selling methodologies and processes5+ years of enterprise software sales experienceExperience with executive selling, both business and technicalAccountability and a sense of urgencyExcellent communication and listening skillsWillingness to learn and growBenefits we offerCompetitive market-based compensationCareer progression and internal mobility opportunities across our global footprint in North America, EMEA, and APACHybrid work model requiring 3 days in the officeGenerous PTO and AvePoint holidaysPrivate health insuranceMobile phone plan reimbursementTuition reimbursementDedication awardsEmployee referral programAnd much moreAvePoint is committed to diversity and inclusion and to fostering an environment where people can bring their whole selves to work.
Personal data shared during the application process is processed in compliance with applicable data protection laws and our Privacy Notice.Job DetailsSeniority level: Mid-Senior levelEmployment type: Full-timeJob function: Sales and Business DevelopmentIndustries: Data Security Software Products
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