About the role
We are seeking a highly organised and customer-focused Medical Administrator/Receptionist to backfill a role for staff member who is on extended leave at Mt Martha Village Clinic in Mount Martha and Mornington, Victoria. This casual role will be 4 days per week with possibility of permanent part time in future. You will be responsible for providing exceptional customer service and administrative support to GPs and our medical practice.
What you'll be doing
* Greeting and welcoming patients in a friendly and professional manner
* Efficiently scheduling appointments and managing patient flow
* Performing general administrative duties such as data entry, filing, and record-keeping
* Handling patient inquiries and providing information about our services
* Assisting with medical billing and insurance claims processing
* Use of clinic specific AI tool for daily administrative tasks
* Maintaining a clean and organised reception area
* Supporting the clinical team as needed
What we're looking for
* Previous experience in a medical administrative or receptionist role
* Excellent communication and interpersonal skills
* Strong problem-solving and multitasking abilities
* Proficiency in using medical practice management software and basic office technologies
* Attention to detail and the ability to maintain confidentiality
* Compassion and a genuine interest in providing high-quality patient care
What we offer
At Mt Martha Village Clinic, we are committed to creating a positive and supportive work environment for our employees. We offer a competitive salary, ongoing training and a range of employee benefits.
About us
Mt Martha Village Clinic is a well-established medical practice serving highly skilled GPs who pride themselves on providing comprehensive and personalized healthcare to all. GPs at this clinic are dedicated to delivering exceptional patient care and making a positive difference in the lives of their patients.
If you are interested in this exciting opportunity, please apply now.