The Company This organisation is a well-established public sector body based in Melbourne delivering essential services to a large and diverse community. They are currently progressing a multi-year digital transformation centred around the One Council and Tech One platform, with a strong focus on optimisation, efficiency, and improving user experience. Known for a collaborative and flexible working culture, they offer the opportunity to work on meaningful projects that have a direct impact on both internal operations and the wider community. The Role This role sits within a digital transformation team focused on enhancing and optimising a TechnologyOne OneCouncil (CiA) platform. A large-scale, enterprise system supporting core business functions across multiple service areas. You'll take ownership of a pipeline of improvement initiatives, working closely with stakeholders to identify opportunities, define requirements, and deliver practical solutions. It's a hands-on position suited to someone who enjoys being close to the detail, combining business analysis with delivery responsibility, and playing a key role in driving efficiencies, improving processes, and supporting ongoing system evolution. Key responsibilities include: Leading end-to-end optimisation initiatives across the TechnologyOne OneCouncil platform Engaging stakeholders to gather requirements and prioritise improvements Translating business needs into clear, actionable technical solutions Working closely with internal teams and TechnologyOne/external vendors Supporting testing, implementation, and continuous improvement activities Acting as a key link between business users and technical teams This is ideal for someone who enjoys variety, ownership, and making tangible impact to the local community through incremental but meaningful change. Your Profile You're a hands-on Business Analyst who enjoys getting into the detail and owning delivery, not just gathering requirements. You're comfortable operating across both BA and project delivery responsibilities and thrive in environments where you can drive tangible improvements rather than large-scale greenfield change. You bring a collaborative, down-to-earth approach and are confident working closely with both technical teams and business stakeholders to get things done. We're looking for: Proven experience working with TechnologyOne OneCouncil (CiA) Strong background in business analysis with end-to-end delivery ownership Comfortable being hands-on and "on the tools" Experience within local or state government environments (highly regarded) Strong stakeholder engagement and communication skills Ability to translate complex requirements into practical, workable solutions Experience working in Agile / Scrum environments Apply Today Please send your resume by clicking on the apply button. Reference Number: 06810-0013355627 This is a hybrid position. By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.