Business Development Manager Australia - Independent Hotels Sales
At Lighthouse, we are on a mission to revolutionize commercial strategy in hospitality through our AI platform. We provide real‐time intelligence that drives action and empowers businesses to make revenue‐moving decisions.
What you will do
* Identify and develop new business opportunities within the independent hotel market.
* Manage outbound sales activities for a designated portfolio of independent hotels.
* Sell the Lighthouse Indy product suite – Pricing Manager, Channel Manager, Reservation Manager, and Booking Engine.
* Identify customer needs and challenges, providing tailored solutions to drive adoption of Lighthouse products.
* Build and maintain strong relationships with independent hotel clients.
* Negotiate contracts, close agreements and maximize revenue.
* Ensure timely and successful delivery of solutions aligned with customer needs and objectives.
* Collaborate with the SDR team to identify and develop opportunities within the assigned territory.
* Attend industry events, conferences and networking opportunities to generate leads and expand Lighthouse's presence.
* Track sales activities in our CRM system and meet or exceed KPI targets.
* Develop and execute business development plans to achieve sales targets and optimize sales strategies.
* Provide client feedback to the Product Development team to enhance product offerings.
Where you will have impact
Your impact will be directly tied to revenue growth and client acquisition within the independent hotel market. You will play a key role in expanding Lighthouse's market presence by fostering strong relationships, identifying new opportunities, and ensuring customer success. You will leverage AI‐driven insights and automation across CRM, conversation intelligence and commercial data to improve forecast accuracy, elevate pipeline quality and continuously optimize sales processes in partnership with Sales Operations.
About our team
You'll be joining the Sales team within the wider Revenue department. We are a global team of more than 150 sales professionals across 24 countries and part of our APAC hiring department—a team of 36 people focused on growing market share in mature and emerging territories.
What's in it for you
* Flexible time off – autonomy to manage work‐life balance.
* Career development – workshops, frameworks and training to maximize professional potential.
* Impactful work – shape products relied on by more than 85,000 users worldwide.
* Referral bonuses – rewards for bringing in new talent.
Who you are
* Proven experience in a full sales cycle role.
* Exceptional command of the English language.
* Experience in business development or sales, preferably in hospitality or SaaS.
* Strong understanding of independent hotel operations and technology needs.
* Track record of meeting or exceeding sales quotas.
* Excellent negotiation and relationship‐building skills.
* Proficiency in CRM tools such as Salesforce.
* Self‐motivated with a results‐oriented mindset.
* Exceptional communication and presentation skills.
* Ability to work independently and collaboratively within a team environment.
* AI curious and performance obsessed; actively explores automation, generative AI and data‐driven insights to improve coaching, forecasting and deal execution.
* A strong interest in the travel and hospitality industry.
We welcome
* Experience using Salesforce or a similar CRM tool.
* A strong interest in the travel and hospitality industry.
Diversity, equity, inclusion, and belonging
Thank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. Our commitment to equality is part of our culture. If you require reasonable accommodation at any point during the application or interview process, please notify your recruiter.
Not ticking every box? No problem! We value diverse backgrounds and unique skill sets, and we encourage individuals from all walks of life to apply. If your experience looks a little different from what we've described, but you're passionate about what we do and are a quick learner, we would love to hear from you.
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